Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Frequently Asked Questions
Delivery Queries
Find answers to common questions about our delivery services, including pricing, areas served, and more.
Service Details
Explore our range of delivery options tailored to meet your needs. Whether it’s groceries, food, or local products, we ensure a seamless experience from order to delivery.
Customer Support
Our dedicated support team is here to assist you with any inquiries or issues you may encounter while using our service. We prioritize your satisfaction and aim to resolve your concerns promptly.
What Our Customers Say About Deliva
★★★★★
Average Rating: 4.8 out of 5 based on 150 reviews
Best Delivery Service Ever!
I love using Deliva for my food deliveries. The app is user-friendly, and the delivery staff are always friendly and professional.
★★★★★
Emily Davis
Convenient and Efficient!
Deliva makes my life so much easier. I can order anything I need and have it delivered right to my door in no time.
★★★★★
John Doe
Fast and Reliable Service!
Deliva has transformed my shopping experience. The delivery was prompt, and the service was exceptional! I highly recommend it to anyone looking for convenience.
★★★★★
Jane Smith
A Game Changer for Delivery!
I was amazed by how quickly my groceries arrived. Deliva is a lifesaver for busy individuals like me. I will definitely use it again!
★★★★★
Alex Johnson